End-user learning
For people carrying out agreed procurement tasks. Focus on the roles, modules and workflows used by the team.
Administration and implementation
Configuration, integration and administration are different scopes. Confirm the technical audience and prerequisites with the provider.
Ask about practical access
Find out which environment is supplied, how long access lasts and which tasks each participant will practise.
Ask about credentials
A provider-issued completion document and an official SAP certification are not the same. Request the exact issuer, assessment and verification information.
Choose the outcome
A useful proposal identifies what participants should be able to do, how that will be assessed and what support is included.